You can contact the NexyBuy team through their official support email and other channels they usually provide on their website.

 

  • We are available from Monday to Saturday, from 9:00 AM to 8:00 PM.

Physical Products

  • USA Standard Delivery: 4–7 business days

  • Europe Standard Delivery: 5–9 business days

  • Products shipped from China: 10–18 business days depending on the destination

Digital Products

  • Instant delivery right after payment

  • Available immediately via email & in your customer account

 Important Notes

  • A tracking number will be provided once your order is shipped

  • Delivery times may vary during peak seasons (Black Friday, holidays, etc.)

please contact us at support@nexybuy.com.

  • Yes — you can share or gift your physical products, but reselling them for commercial purposes is not allowed unless you have written authorization from NexyBuy.

    ✔️ You ARE allowed to:

    • Give the product to someone else

    • Share it as a gift

    • Use it personally without restrictions

    ❌ You are NOT allowed to:

    • Resell the product as a business

    • Use NexyBuy products for commercial distribution

    • Market the product under your own brand

    All NexyBuy physical items are protected by trademark and resale restrictions.

     

Use the “Forgot Password” link on the login page to reset it. If you need help, contact support.

We accept major credit/debit cards, PayPal, and other secure online payment methods.